Privacy

Privacy Policy - Gatewick Farm Ltd Last updated: 13/06/2026

1. Who We Are
Gatewick Farm Ltd ("we", "us", "our") is the data controller responsible for your personal data. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact: Gatewick Farm, Steyning, West Sussex, BN44 3SF. Email: info@gfstorage.co.uk. Telephone: 01903 812241.

2. The Data We Collect
Depending on how you interact with us, we may collect:

Contact and identity details, such as your name, address, email, and telephone number.
Account, booking, and service records.
Payment and transaction information (we do not store full card details).
Records of your communications with us.
CCTV and, in some areas, audio recordings when you visit our premises.
Technical and website usage data, including cookies.

3. How We Use Your Data and Our Lawful Basis

We use your data to provide and manage our services, process payments, communicate with you, keep our premises and customers secure, meet our legal and regulatory obligations, and, where you have agreed, send you marketing.

We rely on the following lawful bases: performance of a contract, compliance with legal obligations, our legitimate interests in running and protecting our business, and your consent (for marketing and non-essential cookies). You can withdraw consent at any time.

4. Who We Share It With

We share personal data only where necessary with trusted service providers who help us operate our business, including providers of booking and account management, payment processing, accounting, IT and communications, analytical and AI-assisted tools, and security and CCTV monitoring. We may also share data with authorities or law enforcement where legally required. We do not sell your personal data.

Some providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place.

5. CCTV

We operate CCTV, and in some areas audio recording, at our premises for site security and the protection of customers, staff, and property. This may include automated video analysis for security purposes. Signage is displayed on site, and footage may be shared with law enforcement where legally required.

6. How Long We Keep Data

We keep personal data only for as long as necessary to provide our services and to meet our legal, accounting, and regulatory obligations. When it is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under UK GDPR you have the right to access your data, request correction or erasure, restrict or object to processing, request data portability, and withdraw consent. You also have the right to complain to the Information Commissioner's Office (ICO) at https://ico.org.uk. To exercise any of these rights, please contact us using the details above.

8. Cookies

We use cookies and analytics to help our website work and to understand how it is used. Non-essential cookies are used only with your consent. You can manage cookies through your browser or our cookie banner.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.